Silverline Electronics, Bangalore, India, is India’s 1st, Largest & Only Dedicated Raspberry Pi Approved Channel Partner, and thus we are well aware of our responsibility, thus all products sold to you are only Original & Come With Standard Warranty(Only Against Manufacturing Defect) As below -
1> Official Raspberry Pi Boards - 1 Year ( Only Against Manufacturing Defects)
2> Other Products - These items are covered with a standard warranty of 15 days from the time of delivery against Manufacturing Defects only.
3> What Voids the Warranty - If the product is subject to misuse, tampering, static discharge, modification, accident, incorrect power supply, water or fire damage, use of chemicals & soldered or altered in any way.
All items are delivered with standard warranty of minimum 15 Days-1 Year (as specified as above) to protect the customers from any manufacturing defect.If you have any problems with your order, please notify us within this duration from date of shipment of any defective product. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of Manufacturing Defect with the product. We will replace or repair the damaged products at free of cost with shipping prepaid by us. In case ,we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, incorrect power supply, or has been soldered or altered in any way.
We guarantee to provide accurate descriptions and high quality product as mentioned in the website. In order to protect customers from shipping damage, item mismatch or parts missing etc., we are providing 2 days time (From the date of order delivery) to report the complaint. Our technical team will verify the submitted details visually and will issue details about the next stepl. Once we receive the product our experts will verify the issue reported and will send the replacement items to the customer shipping cost prepaid by us.In case, we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, incorrect power supply or has been soldered or altered in any way.Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. Silverline Electronics, reserves the right to take the final decision on all refund request.